Coming from Quo
You already use a real business phone system, so this page skips the part where we explain why you need one. Three differences, stated plainly, and the parts where they are ahead.
In their favor
Quo — OpenPhone until recently — is the most established product in this category, and it earned that. Thousands of businesses run on it, it has years of integrations behind it, and its support and reliability are proven in a way ours are not yet. If it is working for you, there is no urgent reason to move. This page is for the specific cases where something is missing.
Both products record and transcribe. The difference is what the transcript becomes: in qallin every conversation ends as a summary with the commitment in it — what the customer asked for, what your team promised, by when — and that promise becomes a task with an owner and a due date. A transcript tells you what was said; a task makes sure somebody does it.
The complaint that repeats across this category is not the price, it is the arithmetic: a per-seat number, then a charge for the second number, then the carrier registration fee, and a bill that does not look like the number you were quoted. We name what is charged, including the carrier fees that are not ours, before you enter a card.
A port takes about a week with anyone, and no provider controls the carrier’s end of it. What we do differently is not pretend otherwise: six named states, a message when something is needed from you, and the carrier’s actual reason if it is rejected — instead of three weeks of silence and a support ticket to find out where it stands.
Your number ports out of Quo the same way it ported in — it is your number, and they release it. Expect about a week, and do not cancel your Quo account until it completes.
Comes with you
3Does not
3 |  | |
|---|---|---|
| What happens after the call | Recording, transcript, call summary | Summary, the commitment, a task with a date |
| One record per customer | Shared inbox, threaded per contact | Calls, texts and follow-ups on one contact |
| Answers when nobody can | AI agent too — they sell one as well | AI answers, then writes up what it agreed |
| The number belongs to the business | Company account, ported out on request | Company account, ported out on request |
| Set up without an operations person | Also set up without a phone consultant | Set up by the person who answers the phone |
| Integrations | Years of them, already built and supported | HubSpot, Salesforce, Zendesk, Slack, Zapier and the rest of the list |
| Track record | Thousands of paying customers and a support organization behind them | New. In early access, with no support history behind it |
Our pricing is not published yet, so anyone answering that with a number today is guessing — and we are not going to promise to undercut a product that works. What is already decided is the part underneath the plan: the two carrier fees are passed through at cost, with nothing added to them.
Both do, and we are not going to pretend that is our advantage. The difference we claim is narrower: what the conversation turns into afterwards — a summary, a commitment, a task with a date on it.
You port the number back out. It is yours in both directions, and we hold it for you rather than hostage.
No. History stays with the provider that recorded it, in both directions. Export anything you need from Quo before closing the account — after that it is gone.
If Quo works and nothing on this page describes a problem you have, no. The three differences above are real, but they are differences — not a reason to move a working phone system.
Waitlist
And if none of them do, stay where you are. We would rather you read this page once than leave and come back.
